Customer care

Let’s put it right.

Tell us what happened. We can help with delivery questions, damaged or incorrect items, returns and product feedback.

Email cs@snowshan.com

Have photos to share? Email them with your order number. Please do not send card details.

Returns and refunds ↗

We use these details to respond to your request. Privacy policy. This form does not subscribe you to marketing emails.

Contact details

A little guidance, when you need it.

For product advice, an order update, a return or a privacy request, our customer-care contact is below.

Snowshan
1021 E Lincolnway Suite #8481
Cheyenne, Wyoming 82001
United States

Email: cs@snowshan.com
Phone: +1 (479) 345-8188

Help us find your order

Include your order number and the email used at checkout. For product questions, include the product name and selected size or finish. For delivery questions, include the destination country and postal code. Please do not send card numbers or other sensitive payment details.

Returns and correspondence

The address above is our business contact address. Please contact us for the appropriate return destination before posting an item; orders may be fulfilled by different partners.

Delivery and order help · Returns and refunds · Tea Table Rewards